📞 +91 90562 79511 📩 info@csocpatiala.com 📌 SCO 2, Bhagat Singh Marg, Sant Nagar, Patiala - 147001, Punjab
Terms and Conditions
Effective Date: 27th May 2026
These Terms and Conditions govern the use of the website and services operated by Dholu Holdings, trading as Cleopatra School of Cosmetology Patiala (CSOC Patiala). By accessing or using this website, you agree to be bound by these Terms and Conditions.
Use of the Website
This website is provided for general information about CSOC Patiala, its courses, services, admissions, products, ecommerce offerings, location, and contact options. You may browse the website for personal, non-commercial use only. You agree not to misuse the website, interfere with its operation, or use it for any unlawful purpose.
Scope of Services
The website csocpatiala.com functions as a marketing, enquiry, admissions, and ecommerce platform for CSOC Patiala. In addition, Dholu Holdings operates a separate student portal at csocpatiala.dholu.biz, which is used for student access, course study, LMS functions, administrative workflows, and related platform services. Where applicable, use of the student portal may be governed by additional policies, notices, or portal-specific terms published on that portal.
Course Information
CSOC Patiala aims to keep all course details, descriptions, images, schedules, and fees as accurate and up to date as possible. However, course content, duration, pricing, trainer assignments, schedules, product availability, and service offerings may change without prior notice. Any final confirmation will be subject to direct communication with CSOC Patiala.
Enquiries, Orders, and Registrations
When you submit an enquiry form, place an order, register interest in a course, or otherwise communicate through the website, you agree to provide accurate and complete information. Submission of a form or purchase request does not by itself guarantee admission, enrollment, availability, access, or acceptance of any order. All admissions, registrations, portal access, and purchases remain subject to confirmation by CSOC Patiala.
Ecommerce and Digital Purchases
The website may allow users to purchase courses, training-related services, products, or other offerings through ecommerce functionality. By placing an order, you confirm that the information provided is accurate and that you are authorized to use the chosen payment method. CSOC Patiala reserves the right to accept, reject, cancel, or limit any order where necessary for operational, legal, pricing, availability, or verification reasons.
Payments
If you enroll in a course, purchase a service, or make any payment through the website, you agree to follow the payment terms communicated at the time of transaction or admission. Fees, installment plans, registration charges, ecommerce payments, taxes, and any other applicable charges must be paid according to the instructions provided by CSOC Patiala. Failure to make payments on time may affect enrollment, service delivery, access to purchased offerings, or access to the student portal.
Accepted Payment Methods
CSOC Patiala may accept the following payment methods:
- Razorpay online payment gateway.
- Direct Bank Transfer to the account details provided by CSOC Patiala.
- Pay at Counter using a Yes Bank QR code for UPI payment at the physical location.
Payment confirmation may depend on successful receipt and verification of the transaction. Where required, CSOC Patiala may ask for payment proof, reference number, or other supporting details to confirm a payment.
No Refund Policy
All fees, charges, and amounts paid to Dholu Holdings, operating as Cleopatra School of Cosmetology Patiala (CSOC Patiala), are strictly non-refundable and non-transferable under any circumstances. This includes, without limitation, withdrawal from a course, non-attendance, partial attendance, dissatisfaction with the course, scheduling conflicts, personal reasons, medical reasons, change of mind, ecommerce purchases, digital purchases, service cancellations, or any other reason after payment has been made.
By making payment, the student or purchaser acknowledges and agrees that all payments are final, and no refund, reversal, adjustment, or credit shall be claimed or issued, except where expressly permitted in writing by Dholu Holdings at its sole discretion.
Student Portal Access
Access to the student portal at csocpatiala.dholu.biz may require login credentials, account creation, and compliance with portal-specific instructions, academic workflows, administrative processes, or technical requirements. Users are responsible for maintaining the confidentiality of their login credentials and for all activity taking place through their accounts. CSOC Patiala may suspend, restrict, or terminate portal access where necessary for academic, administrative, operational, security, or disciplinary reasons.
Account Security and Social Login
To protect user accounts and website security, CSOC Patiala may use login protection and authentication tools such as Loginizer and related security features. Users are responsible for keeping their accounts secure and for not sharing passwords, access links, or login credentials with others.
Where social login is offered, users may choose to sign in using supported third-party providers such as Google or Facebook. Use of those services is also subject to the third-party provider’s own terms and privacy policies. CSOC Patiala is not responsible for issues caused by third-party login provider outages, changes, or account restrictions.
Acceptable Use
Users agree not to use the website or student portal to upload, post, transmit, distribute, or otherwise engage in any activity that is unlawful, abusive, defamatory, infringing, misleading, harmful, disruptive, or unauthorized. Users must not attempt to gain unauthorized access to systems, interfere with security features, copy restricted content, misuse student or staff data, or disrupt the functioning of website or portal services.
Student Responsibility and Conduct
Students are expected to behave respectfully and professionally while interacting with the academy, trainers, staff, systems, and other students. Any misuse of academy facilities, inappropriate conduct, violation of academic or operational rules, misuse of platform access, or breach of these Terms may lead to suspension, cancellation of enrollment, or restriction of access to services and portal features.
Intellectual Property
All text, images, logos, graphics, course materials, videos, downloads, layouts, designs, digital content, and other materials published on this website or made available through CSOC Patiala or its student portal are the property of Dholu Holdings, CSOC Patiala, or the relevant rights holder, unless otherwise stated. You may not copy, reproduce, distribute, modify, sell, republish, or reuse any such material without prior written permission.
Third-Party Tools and Services
This website and the student portal may integrate or rely on third-party tools and services, including but not limited to payment gateways, maps, video platforms, communication platforms, LMS tools, plugins, analytics providers, ERP tools, HRM-related software, login providers, and verification services. Such third-party tools may be subject to their own terms, policies, and operating conditions. CSOC Patiala is not responsible for the content, availability, or practices of third-party services beyond its reasonable control.
Website and Portal Availability
CSOC Patiala does not guarantee that the website or student portal will always be available, uninterrupted, secure, or free of errors. Maintenance, updates, third-party outages, technical faults, security actions, or operational issues may result in temporary unavailability, restricted access, or changes to features. CSOC Patiala may modify, suspend, or discontinue any part of the website or portal at any time without prior notice.
Accuracy of Information
Reasonable efforts are made to keep the website and portal information accurate and current, but CSOC Patiala does not guarantee that all information will always be complete, accurate, or error-free. Product details, course information, images, availability, schedules, and portal functions may be updated, corrected, or removed at any time without notice.
Privacy
Personal information submitted through the website or student portal will be handled in accordance with the applicable Privacy Policy and any portal-specific privacy notice. Because the student portal supports additional functions such as course access, LMS features, and administrative systems, additional data handling terms may apply there.
Limitation of Liability
To the fullest extent permitted by law, Dholu Holdings and CSOC Patiala shall not be liable for any direct, indirect, incidental, consequential, or special loss or damage arising from or related to the use of this website, the student portal, any course purchase, any ecommerce transaction, any inability to access services, or reliance on any content made available through these platforms, except where liability cannot be excluded by law.
Indemnity
You agree to indemnify and hold harmless Dholu Holdings, CSOC Patiala, its management, staff, trainers, affiliates, and service providers from any claims, losses, liabilities, damages, costs, or expenses arising from your misuse of the website, breach of these Terms, violation of applicable law, misuse of portal access, or infringement of the rights of any third party.
Changes to These Terms
Dholu Holdings may update or revise these Terms and Conditions at any time without prior notice. Updated terms will become effective once published on this page or otherwise made available through the relevant platform. Continued use of the website or portal after such changes means you accept the revised Terms.
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of the website, portal, services, purchases, admissions, or related interactions shall be subject to the jurisdiction of the appropriate courts in Punjab, India.
Contact Us
If you have any questions about these Terms and Conditions, please contact:
Dholu Holdings
Operating as Cleopatra School of Cosmetology Patiala (CSOC Patiala)
SCO – 2, 2nd Floor, Bhagat Singh Marg, Sant Nagar, Patiala – 147001, Punjab, India
Phone: +91 90562 79511
Email: info@csocpatiala.com